Your privacy is our priority. This policy clearly explains how Aone Gaming collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle the personal data of every Aone Gaming member in Malaysia.
Aone Gaming only collects personal data that is strictly necessary to provide our services. We do not gather irrelevant or excessive information — data minimisation is a core principle of our privacy policy.
All personal data stored on Aone Gaming's servers is protected with 256-bit SSL encryption. Financial information — including your Touch 'n Go, GrabPay, and DuitNow account details — is never stored in plain text.
Aone Gaming has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, correct, delete, or transfer your personal data at any time. Aone Gaming provides a straightforward process for managing your privacy rights through your account settings or by contacting our team directly.
The Aone Gaming privacy policy is designed in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure our data protection standards remain up to date.
You can opt out of marketing communications from Aone Gaming at any time. Every promotional email includes a straightforward unsubscribe link, and this preference can also be managed directly in your account settings.
This Privacy Policy describes Aone Gaming's practices regarding the collection, use, storage, and protection of your personal data. By using the Aone Gaming platform, you agree to the collection and use of information in accordance with this policy. Please read it carefully before registering or using any of our services.
Aone Gaming ("we", "platform") takes the protection of personal data seriously. This Privacy Policy applies to all users of the Aone Gaming platform in Malaysia, covering the website, mobile app, and all related services. It explains what information we collect, how it is used, who it is shared with, and the rights you have over your own data.
This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects Aone Gaming's commitment to operating transparently and responsibly in managing members' personal data. We believe privacy is more than a legal obligation — it is the foundation of trust that builds lasting relationships with our players across Malaysia.
For any questions regarding this privacy policy, please contact our Data Protection Officer by email at support@aonegaming.net. We are committed to responding within 72 business hours.
Aone Gaming collects your personal data in several ways — directly when you register or use our services, automatically through tracking technologies, and in some cases from trusted third-party sources. Below is a detailed breakdown of the data we collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, identification card number (for KYC) | Registration form, KYC verification |
| Contact | Malaysian mobile number, email address | Account registration, profile updates |
| Financial | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history in MYR | Deposit & withdrawal process |
| Technical | IP address, device type, web browser, operating system | Automated system logs |
| Usage | Betting history, games played, login frequency | Platform activity |
| Cookies | Language preferences, login sessions, site analytics data | Browser cookies |
Aone Gaming does not store your full credit card numbers or online banking account passwords. All financial transactions are processed through licensed and secure payment providers. We retain only the transaction references required for internal records.
Aone Gaming uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent. The primary purposes for which we use your data are as follows:
Your personal data is used to register and manage your Aone Gaming account, process deposit and withdrawal transactions in MYR, verify your identity for KYC purposes, and resolve any disputes or enquiries you submit to our support team.
Aone Gaming uses technical data and account information to detect and prevent fraudulent activity, money laundering, unauthorised access, and any violations of the platform's terms & conditions. This monitoring is carried out continuously to protect all members using our platform.
Aggregated usage data helps us understand platform usage patterns, identify areas for improvement, optimise website and app performance, and develop new features relevant to Malaysian players — including real-time results for the Malaysia Super League, EPL, BWF badminton, and esports.
With your consent, Aone Gaming may use your contact information to send promotions, the latest bonuses, exclusive offers, and platform updates. You can withdraw this consent at any time through your account settings or the unsubscribe link in any email.
Aone Gaming does not sell or trade members' personal data. However, in certain limited situations, we may need to share information with the following parties:
All third parties that receive data from Aone Gaming are required to sign a data protection agreement and comply with the established security standards. They are not permitted to use your data for any purpose beyond what is specified in that agreement.
Aone Gaming continually invests in best-in-class security technologies and procedures to protect members' personal data. Key security measures we employ include:
While we take all reasonable steps to protect your data, no system is completely immune to cyber threats. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
Cookies are small text files stored on your device when you visit the Aone Gaming website. They help the platform remember your preferences and settings, making your experience smoother and more personalised.
You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Aone Gaming platform. Detailed instructions for managing cookies are available in your browser's help section.
As an Aone Gaming member residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) with respect to your personal data:
Request a copy of the personal data we hold about you.
Correct data that is inaccurate or incomplete.
Request the deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
To exercise any of the rights above, please contact us at support@aonegaming.net, clearly stating your request. We will process requests within 72 business hours. Some requests may require identity verification before we can proceed.
Aone Gaming retains your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by applicable laws in Malaysia. General data retention guidelines are as follows:
When data is no longer needed, it will be securely deleted or anonymised in accordance with established data disposal procedures.
The Aone Gaming platform is not intended for individuals under the age of 21. We do not knowingly collect personal data from children or minors. If we discover that data from an underage individual has been collected without our knowledge, that data will be deleted immediately and the associated account will be terminated.
Parents or guardians who suspect their child has registered for or is using the Aone Gaming platform are encouraged to contact us immediately at support@aonegaming.net so that appropriate action can be taken without delay.
Aone Gaming reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, legal requirements, or technology. The "Updated" date at the top of this page will indicate when the latest revision was made.
For significant amendments, we will endeavour to notify members via in-account notifications or email. You are nonetheless encouraged to review this page periodically. Continued use of the Aone Gaming platform following any amendment constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Aone Gaming handles your personal data, please reach out to us through the following channels:
With 256-bit encryption security, full PDPA compliance, and our commitment to never selling your data, you can enjoy Sports Betting, Live Casino, and gaming at Aone Gaming with complete confidence. Register now and start your best experience.
By registering, you agree to the Terms & Conditions and Privacy Policy Aone Gaming.